August 16, 2013

Raising: I am Always Right


Raising: An Empty Can


so yes, the presentation is held the next day morning at 9.30am. i playfully warned her that she should start the presentation at 9.30am; and that 9.30am isnt the time for her to get the whiteboard, flip chart, marker pens, little anne, etc..

she was doing good.

very good.

i see a lot of improvement from her.

but there are still a lot to be improved.

so i called her to my desk and we talk.

i talked about how i get my presentation done in training.

i talked about what she did in her presentation, which will not be favoured by other trainers or the audience.

i did not say that she was wrong.

but she gave me a lot of reasons why she did what she did.

honestly i hate excuses.

it is not that i am telling you i am right and she is wrong. 

but here, in our company, if you never accept others' opinions, then you will get nowhere. 

yes, no one can always be right or be wrong.

if you are right, then good for you.

but if you are wrong - obviously wrong - then accept the fact that you are wrong and find a way to improve yourself.

i did ask her why she was 10 minutes late one day that she is required to follow 2 other trainers for a training before.

but she said something like: "i was late 10 minutes? that is impossible. maybe they set their time wrong on their watch." 

well that is the second time she was late for training.

during our S.O.P drill, i asked her what do we do if we were to go for training; step by step.

she kept on missing certain steps and when i asked her if is there anything that she left behind; she said something like: "is there? no there isnt. it is all done. there isnt any other."

when we were at terengganu in early july, i counted the number of participants we had in the training room. there was a total of 16. then i asked her how many participants are there. 

yes, we collected 13 registration forms earlier and she wrote all the details in the attendance list, but there are some of them who havent turn in their forms and there was another participant who just came in.

so she immediately answered: "14."

i asked her again to be sure.

she confidently answered: "yes, i am very sure. 14."

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